Junior HR systems specialist

As a Junior HR Systems Specialist you will help support the ongoing implementation, administration, and further development of the cloud application SuccessFactors in William Demant Holding (WDH) companies globally. You will be part of a local HR team in Szczecin and will also interact regularly with our HR team in Denmark as well as our SuccessFactors implementation partner and the system vendor (SAP). You will support HR administrators, super users, personnel managers, and general system users by investigating and resolving system-related questions and issues. You will be expected to develop and maintain a high level of expertise in multiple SuccessFactors modules, including (but not limited to) Employee Central; Performance and Goal Management; Learning Management; and Recruitment.


Job Duties:

  • Perform 1st/2nd line support, managing requests within IT service desk system: investigate and resolve issues and/or assign to appropriate support staff; ensure sure timely contact with stakeholders and resolution of issues
  • Interact with and support superuser community globally, providing problem resolution and training as needed
  • Develop knowledge/expertise in different SuccessFactors modules and functionalities for purpose of primary and/or backup task responsibility
  • Work with product vendor and implementation partner to complete change requests, problem resolution, system upgrades and/or ongoing maintenance
  • Provide support as needed for ongoing implementation and development projects
  • Support IT requirements for change and release management processes
  • Collaborate and share knowledge regularly with local work team as well as HR counterparts abroad


Required Experience, Skills & Education

  • Prior experience providing 1st-2nd level support for an IT or HRIS application
  • Preferred: experience working with SuccessFactors or similar HR cloud system
  • Effortless communication in English (written and verbal)
  • Microsoft Office, including MS Excel and/or Access. Data analysis and analytical skills will be considered an advantage but not required
  • Educated at Bachelor or Masters level in IT, Business Administration, or other relevant discipline


In addition to the above requirements, we are searching for a candidate who:

  • Likes working in a team environment
  • Is self-driven, proactive and focused on continuous improvement
  • Is customer service oriented;
  • Analytical, likes to troubleshoot and solve issues
  • Is interested in HR processes
  • Is available for travel to Denmark occasionally (estimated 15 days per year)


Job offer located in Szczecin

We look forward to hearing from you!




Oferty z dopisaną klauzulą: Zgodnie z Ustawą o Ochronie Danych Osobowych z dnia 29.08.1997 r. (Dz. U. nr 101, poz. 926) wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla procesu rekrutacji w DGS Polska Sp. z .o.o. i DGS Business Services Sp. z o.o., prosimy przesyłać za pomocą przycisku "Aplikuj".

Uprzejmie informujemy, że nadesłanych dokumentów nie zwracamy. Jednocześnie zastrzegamy sobie możliwość do kontaktu tylko z wybranymi kandydatami.

Powody, dla których warto z nami pracować:

  • pakiet relokacyjny
  • darmowa kawa, herbata, mleko
  • karta zniżkowa do pobliskich restauracji/sklepów
  • system premiowy
  • dofinansowanie do nauki języka
  • świadczenia świąteczne
Sprawdź wszystkie benefity

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Junior HR systems specialist
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